Returns & Refunds
Returns and refunds
Every Monthly Meme jumper and mug is printed to order just for you by our production partner, Printful. Here is exactly what we offer if something isn't right.
Damaged, defective or misprinted items
If your item arrives damaged, faulty or misprinted, we will send you a free replacement or give you a full refund, wherever you live. Email us within 30 days of delivery with your order number and a clear photo of the problem.
Wrong size or change of mind: UK and EU customers
If you live in the UK or the European Union, you have a legal right to cancel your order within 14 days of receiving it, for any reason. To use this right:
- Email us within 14 days of delivery to say you want to cancel.
- Send the item back unworn, unwashed and unused within 14 days of telling us.
- You pay the return postage.
We refund the price of the item to your original payment method within 14 days of receiving it back.
Wrong size or change of mind: customers outside the UK and EU
Because each item is made to order, we can't accept change-of-mind returns outside the UK and EU. If your jumper doesn't fit, email us and we will help arrange a size exchange. Please check the sizing details on the product page before you order.
How to start a return
Email support@dailymeme.store with your order number and what's wrong, plus a photo if the item is damaged or misprinted. We will reply with the next steps and, if the item needs to come back, the return address. Please contact us before sending anything back.
Refunds
Approved refunds go back to your original payment method. Your bank may take a few extra days to show it.
Nothing in this policy affects your statutory rights.